1. Introduction

Welcome to Clakiy ("we", "our", or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and share information about you when you use our platform.

2. Information We Collect

We collect information you provide directly to us, including:

• Name, email address, and account credentials
• Order details such as items purchased, delivery address and amounts paid
• Business information for stores and delivery companies (name, contact details, tax number, service descriptions)
• Messages and inquiries sent through the platform

We also automatically collect certain usage data such as pages visited, device type, and browser information.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve our platform
• Match buyers with suitable stores and delivery companies
• Send transactional and service-related communications
• Respond to your inquiries and provide customer support
• Monitor and analyze usage trends to enhance user experience

4. Sharing of Information

We do not sell your personal information. We may share your information with:

• Sellers and delivery companies as part of the platform's core functionality
• Service providers who assist in operating our platform (e.g., hosting, analytics)
• Law enforcement or regulatory authorities when required by law

5. YouTube API Services

Clakiy's live watch-party feature ("Roommate") uses YouTube API Services to let you search for and play YouTube videos together. By using these features you agree to be bound by the YouTube Terms of Service.

When you use the YouTube-powered features, Google may collect and process data in accordance with the Google Privacy Policy (http://www.google.com/policies/privacy). You can manage or revoke Clakiy's access to your YouTube/Google data via the Google security settings page.

6. Cookies & Device Storage

Clakiy, and third parties we work with (including the YouTube API Services and Google), store, access, and collect information directly or indirectly on or from your device — including by placing, accessing, or recognizing cookies, local storage, or similar technologies on your device or browser. This is used to keep you signed in, remember your preferences, operate embedded YouTube players, and analyze usage. You can control cookies through your browser settings, though some features may not function correctly if you disable them.

7. Data Retention

We retain your personal data for as long as your account is active or as needed to provide our services. You may request deletion of your account and associated data at any time by contacting us.

8. Security

We implement industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict certain processing of your data

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our platform or sending you an email.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at info@clakiy.com.